application for launching iRidium visualization on Android tablets and smartphones (based on Android 4.4 and above)
The application is available for installation from Google Play or the iRidium mobile web site:
Open Google Play on your Android device, find the i3 pro application via Search and install it.
If GooglePlay does not allow to install i3 pro ("The application is not supported by this device"):
You can also download and install the apk file of the application on your PC and then upload it on the memory card of your Android device for installation with the help of the file manager.
Fast synchronization of projects with i3 pro is performed via iRidium Transfer. To work with iRidium Transfer, authorize in i3 pro using logs and the integrator password from the iRidium mobile web site.
Use of Transfer is available for the integrator only, as a debugging tool. Use the iRIdium Cloud service to send projects to the end-user
If Search does not work, read the instructions "Transfer Troubleshooting"
Add the project file (*.irpz) in iRidium Transfer. You can send the project file from iRidium Studio in Transfer by clicking "Send To Panel" on ToolBox
A control panel has two red fields:
Variant 1 Click Reload in Transfer
Variant 2 Click "Send To Transfer" in Studio
If the panel is not updated and the panel indicator does not become green, read "Transfer Troubleshooting"
Before purchasing the license work with iRidium is performed locally - the projects are uploaded on control panels with the help of iRidium Transfer. At that the Test mode of i3 pro is activated automatically.
iRidium Transfer does not work with use of commercial licenses. You need to upload projects in iRidium Cloud. The cloud stores the projects you want to provide for users of automation systems.
Authorize on the iRidium mobile web site to start work with iRidium Cloud. Go to the My account section, the My projects tab.
1 Create a folder and an object.
2 Upload projects from PC
Keep in mind that the Enterprise+ license has limitations for the number of projects which can be uploaded on the licensed object.
3 Select the suitable license
When the license is assigned to the object, it cannot be transferred to another object! But you can add functions to it.
You can buy licenses in advance in the Price tab (My account).
If the license is short of some functions, you can update it and pay for the required functions. The license update is performed in object settings:
4 Invite users
5 Upload projects on control panels and the server
If there are no server projects in the cloud during authorization, you can upload them later in the server web interface, the Cloud tab, the Projects menu.
Control of the i3 pro application is performed via the menu which can be opened:
The following actions are available in the i3 pro menu
The system menu is a system section of the application in which functions for fine-tuning the operation of the application and the project are grouped
i3 pro for iOS, Android and Mac (unlike for Windows) does not allow you to see the system log directly in the application. That is why Remote debugging is used:
The i3 pro log can be sent to a remote PC. The sending of the log is performed with the help of special programs for registration of the system log which are called Syslog Server. Example of such program: www.winsyslog.com.
[Install] and set up the server:
Set up i3 pro for connection to Syslog Server:
Отладка via USB
It allows you to save the log file of i3 pro work on Android in a text file. The saved log can be used for detecting errors in program work.
See Android USB Debugging
There is a number of typical problems which can lead to the disfunction of the panel search in iRidium Transfer or disable project uploading on control panels. Even when your application is set up correctly you can face the situation when you need to check some settings of PC, network and safety.
All problems described in this article can occur in practical work. Please check their solutions here before contacting iRidium Support Team!
Panel indication in Transfer
The indicator in Transfer displays the i3 pro state. To update the project the indicator has to be green (On) and i3 pro has to be started and opened:
Please perform all actions below one by one. They will help you to find and fix the problem:
If you see the yellow icon On of i3 pro panel in Transfer it means that the ability of update has been trned Off in i3 pro settings. To turn it On again:
iRidium versions on PC and your control panel have to correspond:
The OS version of control panels mast be supported. For V3.x (i3 pro) you have to use:
Make sure the Wi-Fi network is not "Public", as Search and Upload will not work in this mode.
Only ONE network connection should be selected in the Transfer settings:
Confirm the changes and restart Transfer.
Turn off the Windows brandmauer. It is the most common reason of problems with project upload.
The brandmauer does not show messages about blocking Transfer. The problem can appear after you reinstall Transfer, restart your PC or change your Wi-Fi network even if there were no problems before.
Start > Control Panel > Windows Brandmauer >Turn Windows Brandmauer On or Off > Turn Brandmauer Off.
If it helped add iRidium Transfer in the list of exceptions of the brandmauer (or temporarily turn it off).
Turn off any anti-virus software (for example, AVAST, ESET, Kaspersky, Dr.WEB, Microsoft, Panda, Agnitum, etc.) temporarily. If you are sure that you will do it correctly just add iRidium Transfer in the list of exceptions of your anti-virus software. Restart Transfer.
The project might not upload on the control panel because of incorrect settings of the IP-network.
For example, on one of the devices Wi-Fi can be off or the devices might be in different IP-subnetworks. To check it, pingthe control panel with the PC where Transfer is running:
Start > Run > cmd > ping <IP of the panel> >>> ping 192.168.0.10
Start > Run > cmd > ping <IP of the panel> >>> ping 192.168.0.10
Check network settings on all devices - their addresses should belong to one network and subnetwork:
If there are problems with network connection please contact your local network administrator.
The Transfer application uses ТСР port 10000 and UDP ports 10001, 10002 for searching panels and uploading projects. Some applications, for example uTorrent, also use these ports and thus block the work of Transfer.
If the port of project uploading (10000) is busy, you will see the message in Transfer. Do not ignore it. Turn off the third-party applications which show network activity and restart Transfer.
Make sure you added your project and license in Transfer, and not only upload the standard interface (default screen saver) which is stored in Transfer by default.
When making any changes in your project you need to update the project in Transfer for these changes to be uploaded on the control panel.
If you use the static address of the PC and panel, make sure all required fields of connection settings are filled in (especially the router address). Otherwise, you will have ping but Search will not work.
- The device IP-address should be unique in one IP subnetwork
- The router have to be indicated and it should be done correctly. Otherwise, the client will not be able to connect to Transfer for project uploading.
- DNS should be indicated. Generally it is the same as Default Gateway
If you use DHCP click "Renew Lease"
Due to security settings on Samsung note 3 tablets and due to problems with firmware on some HTC smartphones (HTC Sensation, HTC Incredible S) the panel search function and update from Transfer do not work.
In the case of such problem you should update your project through i3 pro system settings. See more information about it in “What to do if you couldn’t fix the problem”.
Use these instructions if you need to solve the problems urgently. In other cases please contact iRidium Support Team to find out the reasons of problems with panel search or project upload as this method does not always help.
You can initiate project upload manually. The indicator of the panel in Transfer will be red but in some cases the project upload becomes possible.
If Search didn’t work, it will not work but you will be able to upload your projects by restarting the application on the panel.
Please go through all the above mentioned solutions one more time. If it didn't work, contact iRidium Support Team.